Reflection
Reflection

Program Manager Competency Reflection

Virtual Lab School Focused Topics Leadership Essentials Lesson 1 Apply Program Manager Competency Reflection
Reflection
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ACTIVITY ID: 25046
Name
Certifier
Date

Each of the statements below refers to behaviors or attributes program managers should demonstrate in order to successfully operate the program and support staff in providing high quality care to children, youth, and families. Some of the competencies are directly observable during your regular interactions in the program. Other competencies might be assessed through self-reflection, conversations with trusted colleagues, or documentation. Use this competency reflection to assess your leadership practices. It is a tool to help prioritize your goals for professional learning as a program manager. It can be useful to return to this competency reflection regularly to assess your growth and set new goals; doing so also provides a strong model of reflective practice for the direct care staff with which you supervise. When setting your own professional learning goals, note that each competency may touch on multiple aspects of professional skill. As you use this competency checklist, spend time reflecting on the competencies and define the steps you will take to grow your leadership practice and the support you need to be an effective manager.

E Emerging

I’m building my understanding and use of the practice

D Developing

I understand the practice and am working to consistently or fully implement it

M Mastered

I consistently display or implement the practice in an appropriate manner

Rate yourself on the following statements using E for Emerging, D for Developing, and M for Mastered and the key description above.

Facilative Leadership Practices

  1. Engage in self-reflection about your leadership style and practices
    E
    D
    M
  2. Develop a vision statement and communicate the program’s vision to staff, families, and the community.
    E
    D
    M
  3. Participate in professional development to enhance your leadership and management skills.
    E
    D
    M
  4. Model professional behaviors, interactions, and appearance.
    E
    D
    M
  5. Encourage others in the program to take on leadership and mentoring roles and responsibilities.
    E
    D
    M

Relationship-Based Approaches

  1. Collaborate with the Training & Curriculum Specialist to schedule and support professional development for all staff.
    E
    D
    M
  2. Gather staff feedback on decisions and engage in shared decision-making when possible.
    E
    D
    M
  3. Communicate information, decisions, and changes in policies and procedures to staff using various methods.
    E
    D
    M
  4. Help staff to engage in conflict resolution skills in productive ways.
    E
    D
    M
  5. Provide all new staff with an orientation and onboarding to the program.
    E
    D
    M
  6. Use reflective supervision to support staff members knowledge, skills, and practices.
    E
    D
    M
  7. Celebrate individual and collective achievements of staff members.
    E
    D
    M
  8. Create a program environment that values and respects children, staff, and families.
    E
    D
    M
  9. Welcome and greet staff, children, and families daily.
    E
    D
    M

Organizational Systems & Structures

  1. Develop organizational systems and structures to support the operation of the program.
    E
    D
    M
  2. Develop program staffing schedules that are supportive of children, families and staff.
    E
    D
    M
  3. Conduct informal and formal observations of all staff on a regular basis.
    E
    D
    M
  4. Conduct performance evaluations annually.
    E
    D
    M
  5. Use data from observations and evaluations to make individual and program wide improvements.
    E
    D
    M
  6. Display daily schedule so that it is visible to staff and families.
    E
    D
    M
  7. Check children and staff files and update documentation records regularly.
    E
    D
    M
  8. Select or support implementation of a developmentally appropriate curriculum for program use.
    E
    D
    M
  9. In collaboration with Training & Curriculum specialist, ensure the curriculum is being implemented appropriately in all classrooms.
    E
    D
    M
  10. Develop and document program goals and action steps for continuous program improvement.
    E
    D
    M
  11. Provide oversight and support of program accreditation process.
    E
    D
    M