Planning for Communication and Shared Decision-Making with Staff: Building Trust and Collaboration |
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ACTIVITY ID: 18021
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(Adapted from Schweikert, 2014) Adults like to feel a part of the decision-making process when the decisions will affect them and their workplace. You will have more cooperation from the staff when they have a voice in decisions about the program. This is also true for families. When you invite families to participate in an advisory board, they need to truly be a partner on the board and have input into decisions. Understandably, some decisions do not lend themselves to shared decision-making but must be made by the individual in charge (i.e., program manager or T&CSs). Again, it is still important to explain to staff and families why a decision was made. Leaders engage staff members in shared decision-making whenever appropriate. Providing clear, honest, open communication with the staff is important to maintaining positive relationships. Think about all the different methods of communication (e.g., notes, staff meeting discussions, one-on-one conversations) you will use to share information with your staff and list them below:
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